SANKAR, P.; KAVITHA, E. S. Total Quality Management in Academic Libraries. Asian Review of Social Sciences, [S. l.], v. 5, n. 1, p. 32–36, 2016. DOI: 10.51983/arss-2016.5.1.2571. Disponível em: https://arssjournal.org/index.php/arss/article/view/2571. Acesso em: 5 may. 2024.