A Study on the Job Satisfaction of Employees in Knowledge Process Outsourcing (KPO) in Coimbatore

Authors

  • D. Veronicammal Lecturer, Department of Commerce, St. Joseph College of Arts & Science for Women, Hosur - 635 126, Tamil Nadu, India
  • L. Vimal Raj Manager - HR & Administration, TRIKUT, Coimbatore - 641 006, Tamil Nadu, India

DOI:

https://doi.org/10.51983/arss-2014.3.1.1270

Keywords:

Job satisfaction, KPO, Outsourcing

Abstract

The main objective of this study is to analyze the satisfaction of employee with regard to their job, advancement opportunities, training, job support and empowerment. The sample design consists of convenience sampling and data collection was primary. The methodology adopted to carry this study is by using questionnaire and the statistical tools used for analysis were simple percentage and F-test. The result is interpreted and presented in the form of tables and charts. The study is useful to the management to know the level of satisfaction and needs of the employees.

References

Stephen P Robbins, Organizational Behavior, Twelfth edition, Pearson Education, Inc., 2007.

C.R Kothari, Research Methodology, New Age International, 2003.

Edwin A. Locke, Affect Theory-Job Satisfaction Model, 1976. (http://www.wikpedia.com//)

Human Performance Institute,Five Tips for Improving the Employee Job Satisfaction. (http://www.softpedia. com//), 2006.

Maloney and Mcfillen, The High Performing Contractor, 2004.

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Published

05-05-2014

How to Cite

Veronicammal, D., & Vimal Raj, L. (2014). A Study on the Job Satisfaction of Employees in Knowledge Process Outsourcing (KPO) in Coimbatore. Asian Review of Social Sciences, 3(1), 1–5. https://doi.org/10.51983/arss-2014.3.1.1270

Issue

Vol. 3 No. 1 (2014): January-June 2014

Section

Articles

License

Copyright (c) 2014 The Research Publication

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