Commercial Drivers’ Unprincipled Behaviour and Commuters’ Discontent: Perception from One Side of a Coin
DOI:
https://doi.org/10.51983/arss-2022.11.2.3298Keywords:
Commercial Drivers, Commuters, Unprincipled Behaviour, Discontent, Transport Services, PatronageAbstract
Behaviours of commercial drivers have been examined to influence the choice of public transport services by commuters. This study aimed at determining issues discouraging patrons of informal public transport services. Primary data was used for this study. The primary method included the use of focus group discussions (FGDs) carried out in Shaki, Oyo State. Voluntary participation method was used to select 22 participants for the FGDs. Fourteen (14) predetermined questions were discussed among participants. Responses were transcribed and thematic analysis method was used to create main themes. Results showed that unprincipled behaviours were a common place as reported by 100% of respondents. Majority of respondents reported displeasures and desire to own private means of mobility. The study concluded that sustainable patronage of public transport service would be threatened if commercial drivers’ activities in relation to interaction with commuters are not regulated.
References
Avineri, E. (2004). A cumulative prospect theory approach to passengers behaviour modelling: waiting time paradox revisited. Journal of Intelligent Transport Systems, 8(4), 195-204.
Brons, M., Givoni, M., & Rietveld, P. (2009). (Access) to railway stations and its potential in increasing rail use. Transportation Research Part A, 43(2), 136-149.
Bhalla, K., Li, Q., Duan, L., Wang, Y., Bishai, D., & Hyder, A. A. (2013). The prevalence of speeding and drink driving in two cities in China: a mid-project evaluation of ongoing road safety interventions. Injury 44, 49-56.
Beck, K. H., Ali, B., & Daughters, S. B. (2014). Distress tolerance as a predictor of risky and aggressive driving. Traffic Injury Prevention, 15(4), 349–354.
Chraif, M., Anit_ei, M., Burta˘verde, V., & Miha˘ila˘, T. (2015). The link between personality, aggressive driving, and risky driving outcomes–testing a theoretical model. Journal of Risk Research, 1–18.
Deng, I., & Nelson, J. D. (2011). Recent development in bus rapid transit: A review of the literature. Transport Review 31, 69-96.
Friman, M., & Garling, T. (2001). Frequency of negative critical incidents and satisfaction with public transport service II. Journal of Retailing and Consumer Service, 8, 105-114.
Friman, M., Edvardsson, B., & Garling, T. (1998). Perceived quality of public transport service: inferences from complaints and negative critical incidents. Journal of Public Transport 2, 69-91.
Friman, M., Fujii, S., Ettema, D., Garling, T., & Olsson, E. (2013). Psychometric analysis of the satisfaction with travel scale. Transportation Research Part A (48), 132-145.
Groeger, J. A. (1997). Mood and driving: Is there an effect of affect? In T. Rothengatter & E. Carbonell Vaya (Eds.), Traffic and transport psychology: Theory and application, 335-342. Oxford, UK: Pergamon Press.
Huth, V., Füssl, E., & Risser, R. (2014). Motorcycle riders’ perceptions, attitudes and strategies: Findings from a focus group study. Transportation Research Part F: Traffic Psychology and Behaviour, 25(Part A), 74-85.
Jia, G., Fleiter, J. J., King, M. J., Sheehan, M., Ma, W. J., & Zhang, J., (2015b). General motor vehicle drivers’ knowledge and practices regarding drink driving in Yinchuan and Guangzhou, China. Traffic Injury Prevention, 16(7), 652-657.
Krueger, R. A., & Casey, M. A. (2000). Focus Groups. A Practical Guide for Applied Research (3rd Edition). Thousand Oaks, CA: Sage Publications.
Li, Q., Ma, S., Duan, L., & Hyder, A. A. (2012a). Lives saved from declined drink driving behaviour in a Chinese city. Injury Prevention 18, A210-A211.
Mouwen,A., (2015). Drivers of customer satisfaction with public transport services. Transportation Research Part A, 78, 1-20.
Novaco, R. W., Kliewer, W., & Broquet, A. (1991). Home environment consequences of commute travel impedance, American Journal of Community Psychology, 19, 881- 909.
Olsson, L.E., Friman,M., Pareigis, J., & Edvardsson, B., (2012). Measuring service experience: applying the satisfaction with travel scale in public transport. Journal Retail. Consum. Serv., 19(4), 413-418.
Pologlou, D. N., Robinson, C. W., Kim, P. B., & Warnes, R. (2010). Quantifying individuals’ trade-offs between privacy, liberty and security: The case of rail travel in UK. Transport Research A-Policy and Practice, 44(3), 169-181.
Roidl, E., Frehse, B., & Höger, R. (2014). Emotional states of drivers and the impact on speed, acceleration and traffic violations - A simulator study. Accident Analysis and Prevention, 70, 282-292.
Smith, M. J., and Clarke, R.V. (2000). Crime and public transport. Crime and Justice, 27, 169-233.
Susilo, Y. O. (2014). Paratransit in developing countries. In: Garrett, M. (Ed.), Encyclopedia of Transportation: Social Science and Policy. Sage Reference, Golson Media, 1015-1018.
Susilo, Y.O., Joewono, T.B., Vandebona, U., (2015b). Investigating the reasons underlie repetitive traffic violations behaviours among motorcyclists. Journal of Accident Analysis and Prevention, 75, 272-284.
Stafford, J. (2003). Safer travel by design: reducing crime on transport. Proceedings of the Institution of Civil Engineers Municpal Engineer 156(2): 87-88.
Stradling, S., Anable, J., & Carreno, M., (2007). Performance, importance and user dis-gruntlement: a six-step method for measuring satisfaction with travel modes. Transport Research Part A 41(1), 98–106.
Susilo, Y. O., & Joewono, T. B. (2016). Overview of transport and urban policies and recent travel behaviour trends on the Jarkata Metropolitan Area. In: Stead, Dominic, Pojani, Dorina (eds.) Urban Transport in emerging economies: BRICS and MINT, Springer.
Waygood, O., Avineri, E., & Lyons, G., (2012). The role of information in reducing the impacts of climate change for transport applications. In: Ryley, T., Chapman, L. (Eds.), Transport and Climate Change vol.2. Emerald, UK, pp. 313–340, ISBN2044-9941.
Zang, W. Z., & Gao, X. I. (2008). Spatial differentiation of traffic satisfaction and its policy implications in Beijing. Habitat International 12, 437-451.
Zuckerman, M. (1996). The psychobiological model for impulsive un socialized sensation seeking: A comparative approach. Neuro psychobiology, 34, 125-129.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 The Research Publication
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
